Frequently asked questions

Free furniture is at the heart of Furniture4Free. Listings are clearly marked with their price. Some sellers may offer an item for sale, and optional services such as delivery or a spotlight promotion may have a charge shown before checkout.

If delivery is not included, choose Collect myself and arrange a suitable collection time with the seller through private messages. The exact collection address is kept private until it is appropriate to share.

Where delivery is available, choose Book delivery and enter the requested delivery details, date and time. Check the price and booking information shown at checkout before paying. A requested time is subject to fulfilment arrangements.

You can cancel within 24 hours of payment and request a refund. After 24 hours, bookings are non-refundable and delivery proceeds as scheduled. Your booking page shows the cancellation deadline when one applies.

Tap the heart on a listing. You can browse without an account, but you’ll need to sign in to save favourites across your devices. Your saved items are available from the Favourites tab in your profile.

You can browse without signing in. Sign in to save favourites, message sellers, list furniture or manage a booking. Available sign-in methods include Google, Apple and email.

Choose Give furniture and add clear photos, an honest description, condition, dimensions and collection details. You can choose whether to offer the item for free or set a sale price where that option is available. Any optional paid services and their prices are shown before checkout.

Spotlight is an optional paid promotion that gives an eligible listing extra visibility for the duration you choose. The available durations and price are shown when you create your listing.